Shipping Policy
At Avasoma, we believe delivery should feel just as seamless as cooking with the right tools. This page outlines how your order moves from our hands to your kitchen.
Where We Ship
Avasoma offers worldwide shipping.
We deliver to most countries so you can enjoy our kitchen tools wherever you are.
Shipping times and fees may vary depending on your location. You’ll see the exact options and costs at checkout.
Estimated Delivery Time
Delivery times depend on your location, selected shipping option, and external factors such as carrier delays or customs processing. Please note that all timeframes are
Estimated Delivery Windows:
To keep costs reasonable, we ship from multiple global warehouses. As a result, delivery times may vary based on your destination. The following are general time ranges for your order to arrive safely:
| Destination | Estimated Transit Time |
| United States | 3 –5 Business Days |
| Canada / UK / Australia | 5– 7 Business Days |
| Global (All other regions) | 7 – 10 Business Days |
Please note:
- Delivery times are estimates, starting from when your order is shipped (not when it's placed).
- Delays may occur during peak seasons, holidays, or due to customs processing.
Shipping Fees
Shipping costs are calculated at checkout based on your location and selected delivery method.
From time to time, Avasoma may offer free shipping promotions, which will be clearly displayed on the website when available.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking details.
You can use this information to monitor your package in real time as it travels to you.
If you do not receive tracking within a few days, feel free to contact us.
Delivery Notes
- Please ensure your shipping address is accurate before completing your purchase
- We are not responsible for delays caused by incorrect or incomplete address details
- Delivery times may be affected by weather, carrier delays, or peak seasons
Lost or Delayed Packages
If your order appears delayed or lost:
- Contact us at service@avasoma.com
- Include your order number and any relevant details
We will assist in locating your shipment or provide next steps based on the situation.
Customs & Duties (International)
For international orders:
- Customs duties, taxes, or import fees may apply depending on your country
- These charges are determined by local authorities and are the responsibility of the customer
Need Help?
Our support team is always here to assist you.
Email: service@avasoma.com
Phone: (+1) 845 205 3968
Address: 101 Cyril Magnin Street, San Francisco, CA 94102, United States