Privacy Notice
At Avasoma, we believe your kitchen should feel safe, organized, and thoughtfully designed — and your online experience should feel the same.
This Privacy Notice explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.
1. The Information We Collect — And Why
We only collect what we genuinely need to operate smoothly and serve you better.
When You Place an Order
We collect:
- Your name
- Billing and shipping address
- Email address
- Phone number
This allows us to:
- Process and ship your order
- Confirm your purchase
- Provide order updates
- Handle returns or customer service requests
When You Browse Our Website
We may automatically collect:
- Device type
- Browser type
- IP address
- Pages viewed
- Time spent on our site
This helps us:
- Improve website performance
- Understand shopping behavior
- Optimize product pages and checkout experience
We use cookies and similar technologies to enhance functionality and personalization. You can adjust cookie settings in your browser at any time.
2. Email & Marketing Communications
If you subscribe to our emails, we may send:
- Product updates
- Promotions
- Kitchen tips and new arrivals
You can unsubscribe at any time by clicking the link at the bottom of any marketing email.
We do not send spam. We do not sell email lists.
3. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your data.
Payments are processed through secure third-party providers with encryption technology. Avasoma does not store full payment card numbers on our servers.
While no online transmission is 100% secure, we take appropriate steps to reduce risk and protect your information.
4. Sharing of Information
We only share necessary information with trusted service providers who help us operate our store, such as:
- Payment processors
- Shipping carriers
- Email service platforms
- Website analytics providers
These partners are required to handle your information responsibly and only for the services they provide to us.
We do not sell your personal information.
5. Your Rights & Choices
Depending on your location, you may have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
To make a request, contact us directly.
6. Data Retention
We keep order information for our records unless and until you request deletion, subject to legal or accounting requirements.
7. Children’s Privacy
Our products are intended for general household use.
We do not knowingly collect personal information from children under 13.
8. Updates to This Notice
We may update this Privacy Notice occasionally to reflect operational or legal changes. The most recent version will always be posted on our website.
9. Contact Avasoma
If you have questions about this Privacy Notice or your personal information, please contact us:
Email: service@avasoma.com
Phone: (+1) 845 205 3968
Address: 101 Cyril Magnin Street, San Francisco, CA 94102, United States