Contact Us
We're here — and we actually read every message.
How to Reach Us
Email：service@avasoma.com
(Recommended for order support, product questions, and general inquiries)
Phone：(+1) 845 205 3968
Monday – Friday, 9:00 AM – 6:00 PM (PST)
Address：101 Cyril Magnin Street，San Francisco, CA 94102，United States
What We Can Help With
- Order updates & tracking
- Product details or recommendations
- Returns, exchanges, or replacements
If you're unsure about something — just ask. We’d rather help early than fix it later.
Response Time
We aim to respond within 24-48 hours on business hours.During busy periods, it may take a little longer — but we won’t leave you waiting without a reply.
Before You Reach Out
For faster answers, you may also want to check:
- Product pages for detailed specs
- Order confirmation emails for tracking info
Still need help? Send us a message — we’ve got you.